Frequently Asked Questions

cart 0

Frequently Asked Questions


Everyone and anyone! There are no restrictions to who can participate. Join up here to get your unique referral link. Get the rewards now by sharing the link!

You get it by signing up here. Simply enter your name and email and we’ll send you the link immediately. 

With it, you can start getting discount codes by referring people. The more people you refer, the more codes you get.

Note, referral rewards (discount codes) will be sent to the email you registered with above.

Currently, there is no limit to how many people you can refer and how many rewards you can earn. 

Referrers get a 15% discount code whenever someone buys using your referral link. The discount code will be sent to the email you registered with (the one you used when you applied for the link). 

You can use these discount codes at checkout. Simply input them in the coupon code field and the discount will be applied. Note, you can only use 1 discount code per checkout. 

Referral rewards will be automatically sent to the email you registered with (the one you used when you applied for the link).

You will get 1 discount code emailed to you every time someone buys through your link.

Rewards are given immediately and automatically, no action is needed on your part other than to share your link.

You can use these discount codes at checkout. The field is located on the bottom right, just above the comments section. Simply input your code in the coupon code field, press  and the discount will be applied. Note, you can only use 1 discount code per checkout. 

How to use your discount code:

  1. Login to your account, shop normally and proceed to checkout
  2. Look for the coupon code field (bottom right of checkout page). It’s titled “Enter Your Coupon Here” and is just above the comments section.
  3. Input your discount code in this field. Ensure you copy and paste it exactly. Press “Use Coupon Code”.
  4. Check your total cart value, the discount should now be applied. 
  5. Click “Continue” and proceed to payment as per usual.

Referral links must be used only for personal and non-commercial purposes. You can only share it with people you know. Please do not spam unsolicited links to the general public. Our terms are specified in the next question. 

By taking part in this program, you agree not to:

  1. Duplicate, sell, or transfer your referral link in any manner or make it available to the general public.
  2. Try to get referees/invitees by spamming, bulk emailing, or sending large numbers of unsolicited emails. The only people you should be emailing are people you know personally
  3. Use, display, or manipulate YayaPapaya intellectual property (logos, trademarks, and graphics) in any way, except to identify yourself as a YayaPapaya user, or referrer.
  4. Create or register any (i) businesses, (ii) URLs, (iii) domain names, (iv) software application names or titles, or (v) social media handles or profiles that include the word “YayaPapaya” or any other trademarks and words that are confusingly similar.
  5. Use automated systems or bots through any channel to distribute, post, or otherwise share your referral code.
  6. Use scripts or programmed or automatic dialers to send invites or otherwise share your referral code.
  7. Make misleading claims about YayaPapaya or make any false or misleading statements to get a referee/invitee to use your code
  8. Use your referral code in any manner that violates the law or the rights of anyone else.


YayaPapaya reserves the right to change, end, or pause, in whole or in part, any referral program, as well as any referrers or referee’s ability to participate in any referral program or receive Referral Rewards at any time for any reason.

Here are the reasons why you may not have been credited the reward:

  • Your friend did not click your referral link before making a purchase. If your referral link is not clicked, no referral will be attributed to you.
  • Your friend clicked someone else’s referral link before clicking your referral link to make a purchase. The referral is attributed to the 1st referral link clicked before a purchase is made.
  • Your friend made the purchase using a different device and browser from the one used to click your referral link. Referral tracking is cookie based and is dependent on the friend completing the purchase in the same browser that was also used to click the referral link.
  • Rewards are only given for the first purchase. Subsequent purchases by the same person (through your link) will not yield any reward.
  • Your reward email may have went to spam or was accidentally overlooked/deleted. Sometimes the reward did go out but you missed the email for some reason. Double check your email to make sure you didn’t miss it.


If you’re absolutely sure that none of the above reasons apply to your situation then call us at 6774 3387 and we’ll get you sorted. 

A code can only be rejected for the following reasons:

  • You have to register an account and BE LOGGED IN to use codes. You can register an account here:
  • Have you copied and pasted the code perfectly? Are they hidden spaces? Certain characters look very alike e.g. 0 and O, 1 and I.
  • Are you using the code to redeem a valid item? Codes don’t work on “subscription” items.
  • Are you absolutely sure you have not used this code before? Are you absolutely sure no one else has used your codes? All codes are 1 time use only.


If you’ve done all the above and are still unable to use your code, call us at 6774 3387 and we’ll get you sorted.